Skip to content
IntelixServe
33 features · 7 areas

Everything the counter, the waiters and the owner need

Grouped the way the product is organised. Nothing here is a mock-up of a plan — it is what ships today.

Floor & orders

Built around occupied tables, not tickets

A table has one live order. Add a dish and the order exists. No KOT juggling, no lost tickets.

Live floor on every screen

Running, bill-requested and billed tables update instantly on the counter and every phone over SignalR — with 30-second polling as the safety net.

Sections and table numbers

Group tables under floor sections (AC hall, terrace, bar) exactly as your restaurant is laid out. Sections are assigned in Admin → Tables.

Type the dish code, press Enter

Cashiers keep their muscle memory — legacy item codes like 3, 166 or 1521 add a dish in one keystroke. Same item, same note merges into one line.

Popular items first

The top 24 dishes by quantity sold in the last 30 days appear as the first category, on the counter and on phones.

Void, never delete

Lines are voided with a permission (orders.void), never removed — so what happened at a table stays visible.

Bill requests with a chime

A waiter taps Request bill; every counter user gets a two-note chime and a toast that opens the bill page.

Bills & payments

Indian tax billing done properly

Food & beverage on GST, liquor on VAT — as two bills or one combined invoice, your choice.

GST and VAT series

Food & Beverage bills carry GSTIN with CGST/SGST; liquor bills carry TIN with VAT. Discounts are separate per type; service charge applies to F&B only.

One bill or two

Flip Tenants → Combined bill and guests get a single invoice with GST and VAT blocks side by side, both registration numbers in the header.

Bill numbering you control

Shared running number across both series or per-series prefixes like MV1/F/26-27/0001. Prefix, padding and next number per financial year — every change audited.

Cash, card, UPI, credit

Multiple payment methods per bill with reference numbers where needed. Rounding rules and day cut-off are per branch.

Correct an issued bill

Owners and managers can change quantities, remove lines, swap a dish, adjust discount or service charge — the number stays, totals recompute, payment status re-evaluates.

Post a past bill

Record a bill for a past business date — up to three years back — with paper bill numbers, without touching the floor or printing anything.

Receipts & printing

Prints when the internet doesn't

Thermal receipts from the counter browser or straight from a phone over Bluetooth or LAN.

80 mm / 58 mm thermal receipts

One receipt per bill with the right tax block, footer text and branch details. Set the width once in Settings.

Auto-print on issue

The bill screen prints the moment a bill is issued. Run the counter browser in kiosk-printing mode for silent printing.

ESC/POS from phones

The waiter app prints directly to Bluetooth Classic or LAN (port 9100) printers — so bills go out even when the restaurant internet is down.

Waiter app

Every waiter carries the POS

An Android app for phones and tablets that mirrors the counter — take orders at the table, request the bill, print.

  • IntelixServe waiter app — Live floor

    Live floor

    Every table by section — occupied, billed, free — with the running amount and who is serving it.

  • IntelixServe waiter app — Menu at the table

    Menu at the table

    Popular first, then categories; type a dish code or search. Food, beverage and liquor colour-coded.

  • IntelixServe waiter app — The order sheet

    The order sheet

    Quantities, notes and voids per line; subtotal live; one tap to request the bill.

  • IntelixServe waiter app — Printer & PIN

    Printer & PIN

    Pair a Bluetooth or LAN receipt printer, pick 80 / 58 mm, test print — and set a quick sign-in PIN.

  • IntelixServe waiter app — Sign in

    Sign in

    Restaurant code and staff login, then a PIN or fingerprint between tables.

Password, PIN or fingerprint

Sign in once with a password, then unlock with a 4–6 digit PIN or biometrics between tables.

Owner switch for the whole restaurant

Turn the phone app off for the whole restaurant or a single branch from Admin. Phones are refused cleanly with MOBILE_DISABLED.

Also a web PWA

No app store needed — the mobile interface installs from app.intelixserve.com/m on any phone.

Reports

Know the day before it ends

Reports your accountant will actually use, scoped by role — cashiers see today, owners see everything.

Sales summary

Totals by date range with bill counts, discounts, service charge and taxes.

Daily report

Cash vs credit, food / beverage / liquor sale, discounts and service charge — the sheet you close the day with.

Department-wise

Per category and item: quantity, tax and amount. Indian and imported liquor split out.

Bill register

Every issued bill by number, with edits and back-dated postings flagged.

Admin & security

Multi-tenant from the ground up

Each restaurant is isolated by tenant — EF Core filters plus SQL Server row-level security on every query.

Menu, staff, tables, settings

Categories, dishes, codes, prices and sold-out toggles. Logins, roles, deactivation and password resets. Sections and table numbers. Branch details and GSTIN.

Roles with real permissions

Owner, Manager, Cashier, Waiter, Kitchen — permissions like orders.void, bills.discount and bills.edit travel inside the JWT.

Row-level tenant isolation

Every row carries a TenantId; SESSION_CONTEXT is set on each connection so the database itself enforces the boundary.

Start fresh

Clear every order, bill and payment and restart numbering — keeping menu, tables, staff and settings — with password and restaurant-code confirmation.

Audit-logged support

When you need help, our support signs in with an audited, time-boxed session — never a shared password.

Multi-branch

Add branches within your plan; each has its own bill series, settings, tables and receipt printer.

Anywhere, online & cloud

Run the restaurant from wherever you are

Cloud-hosted, so the owner, the counter, the waiters and even the guests all work on the same live data — from any device, anywhere.

Work from anywhere

The counter and the admin are web apps; the owner can watch the floor, issue bills and read the day's reports from home, another branch or a phone — same live data, no VPN.

Billing through the mobile app

Waiters issue the bill, take cash, card or UPI, and print the receipt over Bluetooth — all from the phone at the table, without walking to the counter.

Swiggy, Zomato & more

Online orders from Swiggy, Zomato, Magicpin and ONDC land on the floor as their own channel with a kitchen ticket; menu, prices and availability stay in sync from one place.

Guests order by scanning the table QR

Each table gets a QR code. Guests scan it, browse the menu on their own phone and place the order — it goes straight onto that table's running order for the kitchen and the counter.

All data saved on the cloud

Every order, bill and payment is stored in the cloud and backed up — nothing lives on a counter PC that can crash, and every device sees the same numbers.

Free to start

Your floor could be live by tonight's service.

Create your restaurant, add your menu, hand phones to the waiters. We help with menu migration and printer setup on every plan.