Comparing restaurant POS software in India? Ask these questions
The right restaurant POS depends on how you are charged, whether your bills are taxed correctly, and what happens when the internet drops. IntelixServe's answers: a Free plan with no end date, flat prices of Free ₹0, Standard ₹999, Pro ₹5,999 a month per restaurant, plus GST with no per-order fees, liquor on VAT and food on GST, no hardware to buy, and billing on phones over mobile data when broadband fails.
Updated
- Free plan, no end date
- Flat monthly price, no per-order fees
- GST + VAT bills
- Keeps billing over 4G
The questions to put to every POS vendor
Whether you are looking at IntelixServe, Petpooja, Restroworks (formerly Posist), DotPe or another restaurant POS, ask each one the same questions in writing. Here are our answers.
| Question | IntelixServe's answer | Worth asking every vendor |
|---|---|---|
| Is there a free plan, and does it end? | Yes. The Free plan has no end date and needs no card. | Is “free” a trial? What happens to my data when it ends? |
| How is it priced? | Free ₹0, Standard ₹999, Pro ₹5,999 a month per restaurant, plus GST. No per-order or per-device fees. | Per outlet, per terminal, per order, or by module? Is there an annual lock-in? |
| Do I have to buy hardware? | No. Any modern browser, Android phones and any ESC/POS thermal printer. | Is hardware bundled, required, or locked to the software? |
| Can it bill liquor on VAT and food on GST? | Yes, as two bills or one combined invoice with both tax blocks. | Can one table get a VAT bill and a GST bill, and both on one invoice? |
| What happens when broadband drops? | Staff keep billing on phones over mobile data, and the Android app prints over Bluetooth. With no internet on any device, it cannot bill. | What works without broadband, and what works with no internet at all? |
| Can I keep my bill numbers? | Yes. Set the prefix, padding and next number, per financial year. | Can numbering continue from my current system? |
| Do waiters order on phones? | Yes. The Android waiter app is included on every plan. | Is the waiter app extra, per device or per user? |
| Can I run more than one outlet? | On Pro: up to 3 branches, each with its own bill series and printer. | How are branches priced and reported? |
| Is setup included? | Yes. Menu migration, printer setup and first-day staff training on every plan. | Is onboarding or menu entry charged? |
| Does it take Swiggy and Zomato orders? | Not yet. An integration through UrbanPiper is planned. | Which food apps integrate today, and at what cost? |
| When can I reach support? | Free plan: Monday to Saturday, 10:00–19:00 IST. Standard and Pro: every day, 10:00–23:00 IST. Phone, WhatsApp and email. | Which hours, which channels, and is it a person? |
Where IntelixServe fits well
- Table-service restaurants, cafés, dhabas, bars and lounges in India.
- Bars and restaurants that serve liquor and need VAT and GST billed correctly.
- Owners who want to start without paying, or without buying hardware.
- Outlets where broadband is unreliable but mobile data is not.
- One outlet, or up to three on the Pro plan.
Where it is not the right fit yet
We would rather you knew now:
- You need Swiggy and Zomato orders inside the POS today. That integration is planned, not live.
- You need to bill with no internet on any device. IntelixServe is cloud software and needs at least one phone with mobile data.
- You run more than three outlets on one account. Talk to us first.
- You need a kitchen display screen. It is on the roadmap.
Questions
Is IntelixServe an alternative to Petpooja or Posist?
It is another restaurant POS built for India, so it is one of the options to compare. Put the same questions to each vendor; the table on this page has IntelixServe's answers.
Does IntelixServe charge per order?
No. It is a flat monthly price per restaurant: Free ₹0, Standard ₹999, Pro ₹5,999 a month per restaurant, plus GST.
Does IntelixServe integrate with Swiggy and Zomato?
Not yet. An integration through UrbanPiper, covering Swiggy, Zomato and other food apps, is planned.
Can I try IntelixServe without paying?
Yes. Every restaurant starts on the Free plan, with no card and no end date, and can move to a paid plan later without re-entering anything.
Read next
Your floor could be live by tonight's service.
Create your restaurant, add your menu, hand phones to the waiters. We help with menu migration and printer setup on every plan.